North Carolina Association Educators / NEA ,

Charlotte, N.C.

August 2008 – January 2014, 5 years, Retired

As a Labor Relations Consultant, my duties included Labor, Employment and Human Resources responsibilities. Providing support and assistance to members of the National, State and Local Education Association both Certified and Non-certified employees of local school districts.

Diversified Consulting,

LLC, St Petersburg, FL. January 2000 – Present

HR Generalist /ADR Consultant, Mediator / Arbitrator

• Provides HR and ADR services, advice and consultation to the public, private, Local, County, State, and Federal government employees and employers.
• Managed an ADR caseload, designed diagnostic problem solving procedures for businesses, provide HR topical training, conflict coaching, and conducted mediation and arbitrations in various industries.
• Brought well developed organizational training, analytical and interpersonal skills to a business saving them time and money in their staff development and retention.
• Educates and counsels management regarding employee relations issues including, but not limited to investigation, discipline, communication, termination, hiring, training.
• Assists in the continuous development, implementation and improvement of programs.
• I have monitored and given advice on issues such as employee relations, conflict resolution, grievances, mediation, performance management and succession planning.

Ohio Education Association /NEA,

Cincinnati, Ohio

20- years Labor Relation Consultant 1980-2000 Retired

• Responsibilities included negotiating / administering 13 School District Labor contracts, along with the responsibility for issues such as wages, hours, benefits, and all other terms and conditions of employment for over fifteen hundred employees.
• Handled all disputes that arose pertaining to the misinterpretation and misapplication of the CBA.
• Handled all aspects of the analytical problem solving, including the strategic partnering with management on proactive planning, organizing, and implementing employee relations, training and development.
• Twenty years work with Labor and management, employee relations and human resources work with a successful track record of serving both sides in a highly professional manner.
• Recipient of the A.A.A., American Arbitration Association award for “Outstanding Service” in the field of ADR, 1999

Walt Disney World,

Lake Buena Vista, Florida.

EEOC Coordinator / Personnel Management. January 1980 -October 1980

• Trained new hires, then worked to resolve employment issues to prevent litigation.
• Participated in all aspects of the hiring process, conducted Management training in the Disney University
• Developed training to respond to the underutilization of workers in certain areas.