MCN assists organizations of all kinds to develop and administer ADR programs designed to resolve disputes between various parties. This may include disputes between private parties within an industry or disputes between organizations and their customers, clients, patients or employees.
Using an ADR platform demonstrates the goodwill, reputation and willingness of an organization to resolve disputes through mediative settlements without using the system of justice through courts and avoid the high costs of litigation and protracted conflict.
When ADR processes are managed and administered by MCN, it develops the required distance between the ADR professionals and the party paying for ADR services. This distance ensures that there is neither bias nor the perception or apprehension of bias. Here are many ADR services that MCN offers to organizations and businesses of all sizes –
MCN refers lawyers and members of the public to ADR professionals, for a nominal fee.
Administration and Appointment under the Rules
MCN appoints arbitrators and administers cases pursuant to MCN Dispute Resolution Arbitration Rules and Mediation Rules.
Forward thinking new world law firms and practitioners are drafting commercial contracts with inclusion of dispute resolution clause indicating that any dispute that arises with respect to the contract will be administered by MCN. Parties can also agree to submit to the rules in the absence of a contractual term.
Disopute System Development
To develop a system that the organization can then administer. This would include everything from determining how, where and when sessions will take place, the process to be followed, how facilitators/mediators will be paid and at what rate, who will cover travel and facility expenses etc., training and orientation of facilitators, to setting up a complaints system.
Requirements change over time, necessitating ongoing changes in the system, communication with roster members, training etc.
If you are interested in further information on any of these options please contact us HERE