Franchise, Distributorship, Agency and Intermediary Disputes Commission
FICM administers the Franchise dispute resolution Program which is led by a Steering Committee of franchisors, franchisees, and other influential participants in the franchise community. The mission of the Program is to encourage the mediation or other non-judicial management of disputes arising between franchisors and franchisees. and to encourage all members of the franchise community – – and those who counsel them – – to resolve such conflicts fairly, amicably and cost-
effectively. Available in printed format, the Program outlines a procedure for effective and efficient management of disputes between franchisors and franchisees.